RSS Feed Sign-Up

« links for 2007-05-29 | Main | links for 2007-05-30 »

Comments

Here is the description of this fee taken right from AT&T's publicly available service guide:

"The Carrier Cost Recovery Fee (CCRF) helps recover costs associated with providing state-to-state and international long distance service, including expenses for national regulatory fees and programs and, connection and account servicing charges. This fee applies for each month in which you have any AT&T state-to-state and/or international charges on your bill. This fee is not a tax or charge required by the government."

Unlike the Universal Connectivity Charge, this fee isn't one that AT&T is forced to pay by the government and then passes back to the consumer. So this is the fee they need to charge us for the expenses they incur by having to charge us other fees (e.g. having to put the UCC charge in our bill, pay legal/regulatory/pricing staff to keep up with the changes to the UCC program, have meetings to discuss the UCC, ......) Very rare that you hear of a company charging you a fee to offset their expenses for charging a different fee!

From the July 2007 issue of Consumer Reports (in an article entitled "Fees: Eight We Hate"):

"Regulatory cost recovery fees and the like sound like government-intiated charges but are in fact a way for telecom companies to pass their costs on to you."

To be fair the article seemed to be referencing this fee in the cell phone world (due to some of the earlier cited fees which were cell phone related.) But I just checked my Verizon bill for my home phone and I didn't see it there!

Such a ridiculous scam. Carrier cost RECOVERY FEE? Recover what? More money that they charge the consumer just because they can? No wonder everyone's getting rid of their home phones and keeping cell phones only.

Recovery is all about getting data recovered that you never intended to lose. The two methods are recovery software and service companies. Look at the various choices and ask any question you may have.

The comments to this entry are closed.

Stuff