Beware of Rachel from Cardholder Services

Within the same day (today) I received two calls from Rachel from Cardholder Services.  One on my business line and one on my home line.  The one on my business line I ignored but my home line has been on the national do not call list from Day 1.  So, I'm not sure how they legally got my number.  I got so annoyed from getting out of my chair, I pressed one to yell at the rep on the end of the line.

As a person that used outbound telemarketing while at AT&T, I usually have sympathy for call reps, but not this guy.  They have to know they must be breaking a Do Not Call law since I'm pretty sure I don't have a relationship with Cardholder Services and my number is on the list.  Plus, the way the call came through on my CID as Private Number is also fishy and I wonder if that is breaking the law.  Hitting one means that the telemarketing company got paid by Card holder Services whomever they are.

Personally, I smell a scam.  They pitch an offer to lower my rates but not saying which card it is.  The Private Number looks fishy as is the unknown company.  The rep didn't get a chance to tell me more, because I was rude.  My suggestion is to beware of Cardholder Services.

PardonMyFrench,

Eric

Comments

[Bill]

Hi Eric,
I've been receiving the Rachael robocalls, and I started responding 9 to them to get to an agent. Eventually I got to an agent that would talk to me and I expressed my fear that this was a scam. He checked with his management and then gave me a callback number of 877-debtok2 ext 817 and a business name of DHC financial services out of florida. He suggested I check out their website at http://dhcfinancial.com/ .
Sunbiz.org list the owners of this LLC as Michael S. Finn, Miquel Correa and Jim Stone. Michael S. Finn incorportated EVOCON the same day he incorporated DHC Financial Services LLC, and his personal info is readily available on the web if you search for his name and EVOCON

[Class Action]

I'm on the National Do Not Call Registry. I think the
company should be shut down as an example. I receive calls
from "Rachel" every couple of weeks. Several times, I
asked to be removed from their list, and was told I was.
The calls continue. Now, when I ask for contact information,
they simply hang up on me. What use is a National Do Not
Call registry if there's no way to identify who's calling
illegally?

[Bill]

I have been harassed repeatedly by Cardholder Services in violation of Do Not Call. Today, I read the woman at the other end off (but no threats other than reporting them to law enforcement and for violating Do Not Call) in the hope that they might stop. A few minutes later, a man called me back and began to read me off for trash-talking "his girl." I told him that, as they were making harassing phone calls I would speak to her and to him in any manner I chose. At some point in this heated exchange, he said, "I am going to send somebody to your house to kill you." I replied, "You have just committed a felony," at which point he hung up.

[Bill]

Re: DHC

Cardholder Services has given me the phone numbers of innocent third parties with no connections to them.