A few months back I wrote this post wondering if Newegg.com is running a scam. To recap the Newegg.com scam, someone got my wife's credit card number, address, and email and then ordered a $1000 camera lens. I contacted Newegg.com and yelled at everyone I could speak with regarding their terrible fraud protection. We received an email to setup a return which we did and when we shipped the item back to Newegg.com it was refused at Newegg.com's warehouse. So I worked with American Express and put a block on Newegg.com to prevent them, their scammers, the people who try to scam, and even us from ever putting a Newegg.com charge on our cards ever again. Amex did credit the scammed purchase.
Well you'd think after I wrote that story, Newegg.com would get their act together when it comes to people scamming them. Unfortunately, based on the comments on my original post, it's clear that Newegg.com doesn't care that there is a scam happening with their platform. I'd encourage people to just call their credit card company and place a block on Newegg.com so that no charges can be placed on your card from this subpar company.
HOW THE NEWEGG.COM SCAM WORKS
- Somehow someone gets your credit card, name, address, and email. Obviously getting your credit card is the hard part
- This person orders a $1000 item and has it shipped to your house.
- You get a strange email from Newegg.com alerting you to the scam order. Of course you think it is scam so you probably ignore it or maybe you think it is a "gift"
- Then the item shows up at your door which you open and to your surprise you are now the owner of some item you didnt order, but to your bank credit card, it looks like you actually bought the Newegg.com scam item.
- You then call into Newegg.com to tell them you didnt order this. Of course to Newegg.com it looks like you did.
- If you are smart and angry enough, you convince them it was the Newegg.com scam and you setup a return. They'll probably tell you that this item was the result of a scammer who got your card and was on their way to pick up the item at your house (don't believe Newegg.com but please call your local police).
- You'll then setup the return, UPS will pick up the item and then about a week later you'll find the item at your house because it was denied acceptance by Newegg.com
- Finally, at that point you'll be at the mercy of your credit card company. American Express agreed with me and reversed the charge. One of the commenters from my original Newegg.com scam post wrote that Wells Fargo agreed with Newegg.com and they are now fighting with Wells Fargo.
I wouldn't buy an item from Newegg.com. I wouldnt let a friend by from Newegg.com. I wouldn't ever let a charge from Newegg.com show up on a credit card. I'd put a block on my credit cards. If everyone did this, Newegg.com would finally take their scam problem seriously and actually do something about it. Read the comments on my original post. You'll see there are tons of people that have been impacted by the Newegg.com scam.
PardonMyFrench,
Eric
